By The Numbers: Millennials & Corporate Social Responsibility

by Jenny on November 22, 2017 Comments Off on By The Numbers: Millennials & Corporate Social Responsibility

Corporate Social Responsibility (CSR) is often discussed in terms of its impact on consumers. Which causes do the public want to see addressed? How might a brand’s philanthropic investments yield the greatest return? Does purpose-driven marketing really work?

These are definitely important questions to ask; especially when a brand’s ultimate goal is to generate revenue. However, there’s another side when considering the value of CSR efforts that might be more important than any consumer market impact… attracting and retaining top-tier employees.

The millennial generation is huge; we all know this. The millennial generation is making its presence known both as consumers and within the workforce; we know this as well. What isn’t as widely known is the impact of a socially responsible employer on millennials seeking career opportunities.

Here are some interesting statistics regarding CSR hopes and expectations of the global millennial workforce in mature markets:


  • 76% of millennials consider business a force for positive social impact
  •  65% of millennials agree that businesses around the world behave in an ethical manner; up from 52% in 2015
  • In 2015, 75% of millennials believed businesses “focus on their own agendas rather than considering the wider society.” In 2016 that number fell to 64%, and again dropped to 59% in 2017
  • A rising number of millennials believe “their leaders are committed to helping improve society;” recording a compound annual growth rate of 8.1% from 2015-2017



  • When asked who benefits the most from business-government cooperation, millennials are split among three groups; Businesses (28%), Citizens/Society in general (27%), Mainly Government (26%)
  • Top 5 causes supported by millennial employers:
  • Education, Skills & Training: 31%
  • Unemployment: 27%
  • Health Care/Disease Prevention: 21%
  • Community Cohesion: 17%
  • Environmental Protection: 13%
  • Employers who empower millennial workers to support or contribute to purpose-driven initiatives while at work see significantly higher levels of loyalty (stay 5+ years), social optimism and business impact
  • 77% of millennials have involved themselves in a charity or “good cause.” Of those involved, 40% follow or take active interest (e.g. Social Media), 30% actively volunteer/organize, 30% become members making regular donations, 23% raise money by sponsorship, organizing a collection, or by other means


If you want to know more about how CSR initiatives influence your employees or customers, we’d love to talk!

For over 30 years we’ve been refining our unique approach to creatively and consistently producing meaningful and actionable data-driven insights. Let’s work together in accomplishing your goals.


DATA SOURCE: The 2017 Deloitte Millennial Survey, Apprehensive millennials: seeking stability and opportunities in an uncertain world

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Jenny Dinnen is President of Sales and Marketing at MacKenzie Corporation. Driven to maximize customer's value and exceed expectations, Jenny carries a can-do attitude wherever she goes. She maintains open communication channels with both her clients and her staff to ensure all goals and objectives are being met in an expeditious manner. Jenny is a big-picture thinker who leads MacKenzie in developing strategies for growth while maintaining a focus on the core services that have made the company a success. Basically, when something needs to get done, go see Jenny. Before joining MacKenzie, Jenny worked at HD Supply as a Marketing Manager and Household Auto Finance in their marketing department. Jenny received her undergrad degree in Marketing from the University of Colorado (Boulder) and her MBA from the University of Redlands.

JennyBy The Numbers: Millennials & Corporate Social Responsibility