Be Relevant. Stay Relevant.

We use data-driven insights to strengthen your customer’s experience; turning analytics into action.

Customer Analysis

Combine and organize your unstructured customer data to gain actionable sales, marketing, and brand engagement insights.

 


Market Analysis

Craft a winning strategy by understanding the environmental, competitive and disruptive variables within your marketplace.

 


Voice of Customer

Offer uniquely memorable experiences by actively listening to and using customer feedback for ongoing decision making.

 



Thought Leader Spotlight: Gloria Hwang

Thought Leader Spotlight: Gloria Hwang

We were first introduced to Thousand and it’s co-founder in 2017 while following the Camber Outdoors Pitchfest – an annual...
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Betting On Sports: Stats, Hunch, or Chance

Betting On Sports: Stats, Hunch, or Chance

A week before the 2019 Super Bowl between the New England Patriots and Los Angeles Rams, I attended a predictive...
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Macktive Scholarship – Jolynn Atkins

Macktive Scholarship – Jolynn Atkins

"Thank you to our leadership team for spearheading this idea!  As a customer experience enthusiast, I’m appreciative that MacKenzie provided...
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Benefits Of Pairing Your CX Strategy With Your Research Strategy

Benefits Of Pairing Your CX Strategy With Your Research Strategy

Whether you’re offering a product or a service - within the B2C or B2B space - the ultimate goals should...
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