Feedback Surveys

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Building Your Brand’s Future – Part 4: Data Storytelling
Feedback Surveys

Building Your Brand’s Future: Part 4 – Data Storytelling

Throughout this blog series we’ve emphasized the value in proactively seeking opportunities as the world around us changes. New market spaces emerge when consumers evolve and conditions shift. The key to unlocking growth potential during these times of uncertainty is understanding how external factors impact your business – and leveraging this understanding to guide ongoing

Brent Williams August 10, 2020
Feedback Surveys

Building Your Brand’s Future: Part 3 – Active Listening

People tend to view change in one of two ways, as an obstacle or as an opportunity. Neither is right or wrong, but the latter is definitely more empowering than the former. Those who are proactive in seeking opportunities during times of change are more likely to grow and evolve, so having a strategic process

Brent Williams June 20, 2020
Feedback Surveys

Building Your Brand’s Future: Part 1 – Data Inventory

It is an exciting time for brands in search of opportunities to grow and evolve because they’re swirling all around us. The big question is, are you waiting for the path forward to appear on its own or are you an active participant in forging it? When thinking about the future of your brand, any

Brent Williams June 2, 2020
Feedback Surveys

6 Reasons To Prioritize Customer Feedback In 2020

In 2013, an Ipsos study projected that in 2020 customer experience would overtake price and product as the primary competitive advantage. Well here we are and that prediction has proven to be quite accurate. In fact, a 2018 report by PwC (based on 15,000 global respondents) found that 73% of consumers say a good experience

Brent Williams January 9, 2020

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