Benefits Of Pairing Your CX Strategy With Your Research Strategy by Jenny, January 30, 2019 Whether you’re offering a product or a service – within the B2C or B2B...
Your 2019 Budget Should Include Market Research, Here’s Why… by Jenny, January 3, 2019 As we’ve all experienced at one point or another, especially during the holiday season,...
Macktive Scholarship – Heidi Green by Jenny, December 6, 2018 “Thank you so much for allowing us to complete this transformation with the Mactivities...
Keeping Those New Customers – What’s Your Strategy? by Jenny, November 13, 2018 We’ve all seen statistics illustrating the value of customer retention. This concept is not...
Macktive Scholarship – Brent Williams by Brent Williams, November 2, 2018 “The Macktive Scholarship Program is just one of the many ways we are supported...
Thought Leader Spotlight: Amanda Verhoff by Jenny, July 24, 2018 A few months ago, a client introduced us to an organization called the Association...
3 Ways To Keep Your Customers Happy & Loyal by Jenny, June 13, 2018 We’re all familiar with the statistic about how keeping existing customers is of greater...
Thought Leader Spotlight: Don DiCostanzo by Jenny, May 11, 2018 Innovation, energy, fun, memorable experiences… what’s not to like? Our passion for best-in-class products...
The 6 Steps of Customer Journey Mapping by Jenny, May 10, 2018 Last month we discussed Customer Segmentation Marketing – The act of organizing and identifying...
Customer Segmentation Marketing: Learn Their Lifestyle, Speak Their Language by Jenny, April 10, 2018 According to Rapt Media, 62% of consumers said they’re more likely to purchase if...
